FAQ

It depends on the product, print type and the quantities. Generally, 10 to 20 days from the artwork/proof approval.

As we work with production partners across the world, our delivery times vary from 5-10 days. We will always use the best options to get your products delivered fast. If you have any specific dates that need to be fulfilled, please inform our team.

Yes, on some products. However, we are flexible to support your requirements.

Absolutely yes. That’s our specialty. High value for your budget and great products. Let us know your budget and the event and we will plan & propose the product line based on your requirements.

We work standard hours: 0900hrs to 1700hrs. Our team will be available for communication on WhatsApp or email round the clock.

We have a wide variety of decorating techniques including; screen printing, embroidery, sublimation, cresting, engraving, pad printing, digital, foil stamping and offset process. We use the best suitable method based on the products.

Customer inquiry, quotation and approval, visual design and approval, sample preparation and approval (if large orders), invoice and payment, production, shipping & delivery.

No, it is free of charge with the standard offering.

The file types are .ai/.pdf/eps as these will ensure that your logo is crisp on the final product.

Yes, you can. It can be delivered extremely fast.

We collect 100% advance before we start the production. However, we are flexible if you want to send a % upfront with order confirmation and the balance before delivery.

Simply send an email to exports@allexinternation.com with your invoice number.